Shipping policy

Shipping Policy – Earthy Roots

Order Processing

  • Orders are generally processed within 1–2 business days.
  • Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Timeline

Estimated delivery timelines:

  • Metro Cities: 2–5 business days
  • Other Locations: 4–8 business days

Delivery times may vary during festivals, high-demand periods, or due to courier delays.

Shipping Charges

  • Shipping charges are calculated at checkout.
  • Free shipping may be offered on selected orders/promotions.

Order Tracking

Once your order is shipped, tracking details will be shared via SMS/email.

Delivery Issues

If your order is delayed, lost, or marked delivered but not received, please contact us within 48 hours.